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  • 1. How long will it take to get a reply after we send you an inquiry?
    During working days, we will reply to you within 24 hours of receiving the inquiry.
  • 2. Are you a direct manufacturer or a trading company?
    We have our own factory, and we also have our own international trade department, we produce and sell by ourselves.
  • 3. What products can you provide?
    We mainly produce non-stick stretch pans made of aluminum and carbon steel.
  • 4. What are the main categories of your products?
    Our products almost cover the pots and utensils needed in the whole kitchen, such as frying pans, milk pots, soup pots, woks, noodle pots, and so on.
  • 5. Can you do customized products?
    Yes, we mainly do customized products, we develop and produce products according to the details or sample drawings provided by customers.
  • 6. Do you have any products developed by yourself?
    Yes, we also have some self-developed patented products in addition to customized products.
  • 7. How is your company's production capacity?
    We have a complete production line, from molding, and surface treatment to packaging and delivery, with a daily output of more than 10,000 pieces.
  • 8. How many employees does your company have, and how many of them are technicians?
    The company has a total of 60 employees, including 8 professional and technical personnel.
  • 9. How does your company guarantee product quality?
    First of all, we will have corresponding inspections after each process. For the final products, we will inspect them according to customer requirements and international standards;
    Then, we have the testing equipment recognized in the industry, which can fully meet the products required by customers, and at the same time ensure to meet the customers' all-round testing requirements for products.
  • 10. What is the payment method?
    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.
  • 11. How to ship the goods to customers?
    Usually, we ship by sea because we are in Zhejiang, we are not far from Ningbo port and Shanghai port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • 12. Where are your goods mainly exported to?
    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.